As a friendly reminder, our normal processing time is 5-7 business days to process the order as all of our items are handmade. This allows for us to deliver a high quality product you will surely love. Then after the order is fulfilled, the shipping election made at the time of checkout begins. You will receive another email with tracking information for your order at that time.

It may take up to 7 days to process your order. We ship Monday through Saturday, excluding holidays. Orders placed on regular operating days will ship within 7 business days after ordering. Shipments are made via USPS and UPS, and will arrive according to the selection made at checkout. We do not ship International orders yet. Once your order has been dispatched, GNSIS accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted (including the rare case of your package not arriving) GNSIS is not liable as we have no control once it is with the postal service. In this instance, please contact your local postal service with the tracking number that was provided when the package was sent. Unfortunately, we are not able to give any refunds or resend orders in these circumstances.